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So, perhaps this method also may fix your no sound issue. But remember, this changes only the headphone related settings. This will change the temporary setting in the Samsung GALAXY J2 PRO SM-J250F. Restart your phone with Headphone connected. If not, then go to below step to check your phone’s Sound Restart with Headphone

Please Turn Off your Samsung GALAXY J2 PRO SM-J250F and Turn ON the phone by pressing Power Button. This method can help for all small errors of androids.